7 replies to this topic

[Unterschrift]

Hi,

I have attached the link to the log file as the file size is 322KB and the Forum rejects this as an open doc.

I had selected XP SP3.

Prasy's APUP log

The error occurred and the download stalled.

PLEASE HELP.

Thanks

[James]

Hi Unterschrift,

It seems something is blockig APUP from downloading from the Internet. All requests for files from Microsoft are being redirected as live.com searches. All requests for files from AutoPatcher are blocked completely.

Do you have a direct connection to the Internet for Internet Explorer?

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[Unterschrift]

James, on Dec 1 2008, 07:17 PM, said:

Hi Unterschrift,

It seems something is blockig APUP from downloading from the Internet. All requests for files from Microsoft are being redirected as live.com searches. All requests for files from AutoPatcher are blocked completely.

Do you have a direct connection to the Internet for Internet Explorer?

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HI,

I have a direct connection and the firewall(Comodo Pro) i use was disabled at the time of download.
I have uninstalled all Windows Live prod and tried using APUP but the same result.

Thanks James.

[James]

Other users have reported problems when using the Comodo Pro firewall. In both cases it was not the firewall itself but the Defense+ module that blocked APUP.

Please see this post by Opener and this post by Cyrus.

The solution (as given in the above posts) is:
Right-click on the icon in the system tray (a shield with a checkmark on it) go to "Defense+ Security level" and click on "disabled".

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[Unterschrift]

James, on Dec 1 2008, 09:15 PM, said:

Other users have reported problems when using the Comodo Pro firewall. In both cases it was not the firewall itself but the Defense+ module that blocked APUP.

Please see this post by Opener and this post by Cyrus.

The solution (as given in the above posts) is:
Right-click on the icon in the system tray (a shield with a checkmark on it) go to "Defense+ Security level" and click on "disabled".

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Hi,

I re-run the Comodo app, disabled defense+ then closed the Comodo app completely and tried the download.. Still the problem persists...
I am attaching the screenshot too... http://sites.google....Home/Error1.PNG

Thanks James.

[James]

Your screenshot still shows the error message "One or more files has failed verification..." but it also shows that you have downloaded over 125 MB, which is a big difference from your first log-file.

When you see the error message "One or more files has failed verification..." please always check the log-file again for details, because the screen never displays the file details.

What does the log-file now show as the problem?

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[Unterschrift]

James, on Dec 2 2008, 01:49 AM, said:

Your screenshot still shows the error message "One or more files has failed verification..." but it also shows that you have downloaded over 125 MB, which is a big difference from your first log-file.

When you see the error message "One or more files has failed verification..." please always check the log-file again for details, because the screen never displays the file details.

What does the log-file now show as the problem?

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Hi,

This is the latest snapshot and the latest instance that i ran today. The log file and the snapshot are attached.
http://sites.google....Home/Error2.PNG
http://sites.google..../Home/apup2.log

Please see if you can now get something of these.... I had disabled the Firewall.

Thanks James for your Efforts and Help.

[James]

Your log file still shows that files are not downloading correctly.

I've also noticed that we have another user with almost exactly the same problems, in the same time-zone as you. Do you have an Airtel broadband connection?

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