Cristiano, on 23 September 2009 - 05:32 PM, said:
my friend, screenshots doesn't help a bit, because we don't how many and what releases you are downloading at same time. the file "hit this..." should be working, if apup.exe and that file are in the same folder. but certain Anti-virus suites, like kaspersky have issues with apup that doesn't allow apup work properly. we have opened at least 2 support requests with KAS already and, for booth, they just sent an CP of an "how to" that doesn't help a bit to solve kas 2010 x apup issues. by the way, their CP was for the 2009 version and we asked about the 2010 version. so, they even bother to read support requests
if you are running KAS 2010, the only one thing that we know that will solve your issue is hit the "exit" button, thanks to the poor support that i've already have seen. kas may have an way to bypass that, but they don't tell. so...
if you still is unable to take an log, please try run apup manually with this argument: apup /log
that will generate an log for apup. without an log, we can't figure the issue.
thanks in advance for your cooperation
[]s
Ok i just tried again and this time it generated a log file
See below, it wouldnt let me attach it so i had to post in here, sorry i hope this doesnt cause flooding on ur network.
________________________________________________________________________________________________________________________
APUP Has Started
Operating System: English (1033) Windows XP Professional Service Pack 3
Current Locale: English - Australia / Non-Unicode Default: English - United States
Starting APUP From: C:\apup
Date & Time: 24-Sep-2009 19:24 UTC Offset: 10
***Downloading/Processing Releases.list***
List file HTTP location:
http://www.autopatch...m/releases.list
***Releases.list Processed: Waiting for User Input***
The Following Releases have been Picked:
apup.script
apengine.script
english/win_xp/autopatcher_xp_sp3_enu_20090920.script
directx/autopatcher_directx.script
dotnet/autopatcher_dotnet_20090624.script
extras/autopatcher_extras.script
java/autopatcher_java_x86.script
office/2k3/autopatcher_off_03_enu.script
off_addon_enu/autopatcher_off_addon_enu_20090822.script
***Running Any Pre-Cleanup Routines***
Executing shell command: del "C:\apup\apup_bin\uz.exe"
Executing shell command: xcopy /y /e /i C:\apup\modules\Critical\KB971961-JS57_xp_x86_enu.apm_files C:\apup\modules\Critical\__MSIE_critical\KB971961-JS57_xp_x86_enu.apm_files
Executing shell command: xcopy /y /e /i C:\apup\modules\Critical\KB971961_IE8_xp_x86_enu.apm_files_files C:\apup\modules\Critical\__MSIE_critical\KB971961_IE8_xp_x86_enu.apm_files
Executing shell command: rmdir /S /Q "C:\apup\modules\Critical\KB971961-JS57_xp_x86_enu.apm_files"
Executing shell command: rmdir /S /Q "C:\apup\modules\Critical\KB971961_IE8_xp_x86_enu.apm_files_files"
Executing shell command: del "C:\apup\modules\Critical\KB890830_files\windows-kb890830-v2.13.exe"
Executing shell command: rmdir /S /Q "C:\apup\modules\NonCritical\KB972636_ie8_xp_x86_enu.apm_files"
Executing shell command: del "C:\apup\modules\NonCritical\KB972636_ie8_xp_x86_enu.apm"
Executing shell command: rmdir /S /Q "C:\apup\modules\Critical\KB955839_xp_x86_enu.apm_files"
Executing shell command: del "C:\apup\modules\Critical\KB955839_xp_sp3_x86_enu.apm"
Executing shell command: rmdir /S /Q "C:\apup\modules\NonCritical\__WMP_noncritical\wmp11\KB959772_xp_wmp11_x86_enu.apm_files"
Executing shell command: del "C:\apup\modules\NonCritical\__WMP_noncritical\wmp11\KB959772_xp_wmp11_x86_enu.apm"
Executing shell command: del "C:\apup\modules\NonCritical\__WMP_noncritical\wmp10\KB895181_xp_wmp10_x86_enu.apm"
Executing shell command: ren "C:\apup\modules\NonCritical\__WMP_noncritical\wmp10\KB895181_wmp_enu.apm_files" KB895181_wmp.apm_files
Executing shell command: rmdir /S /Q "C:\apup\modules\Critical\__WMP_critical\KB973540_xp_wmp_x86_enu.apm_files"
Executing shell command: xcopy /y /e /i C:\apup\modules\Critical\__MSIE_critical\KB960859_xp_x86_enu.apm_files C:\apup\modules\Critical\KB960859_xp_x86_enu.apm_files
Executing shell command: rmdir /S /Q "C:\apup\modules\Critical\__MSIE_critical\KB960859_xp_x86_enu.apm_files"
Executing shell command: rmdir /S /Q "C:\apup\modules\Critical\__WMP_critical\wmp10\KB936782_xp_wmp10_x86_enu.apm_files"
Executing shell command: del "C:\apup\modules\Critical\__WMP_critical\wmp10\KB936782_xp_wmp10_x86_enu.apm"
Executing shell command: del "C:\apup\modules\Critical\KB961371_xp_x86_enu.apm_files\WindowsXP-KB961371-x86-ENU.exe"
Executing shell command: del "C:\apup\modules\Critical\KB890830_files\windows-kb890830-v2.12.exe"
Executing shell command: copy /y C:\apup\modules\Critical\KB971633_xp_x86_enu.apm_files\WindowsXP-KB956744-x86-ENU.exe C:\apup\modules\Critical\KB956744_xp_x86_enu.apm_files\WindowsXP-KB956744-x86-ENU.exe
Executing shell command: del "C:\apup\modules\Critical\KB971633_xp_x86_enu.apm_files\WindowsXP-KB956744-x86-ENU.exe"
Executing shell command: del "C:\apup\modules\NonCritical\KB971180_ie8_xp_x86_enu.apm"
Executing shell command: rmdir /S /Q "C:\apup\modules\NonCritical\KB971180_ie8_xp_x86_enu.apm_files"
Executing shell command: del "C:\apup\modules\Critical\__MSIE_critical\KB969897_IE8_xp_x86_enu.apm"
Executing shell command: del "C:\apup\modules\Critical\__MSIE_critical\KB969897_xp_x86_enu.apm"
Executing shell command: rmdir /S /Q "C:\apup\modules\Critical\__MSIE_critical\KB969897_IE7_xp_x86_enu.apm_files"
Executing shell command: rmdir /S /Q "C:\apup\modules\Critical\__MSIE_critical\KB969897_IE8_xp_x86_enu.apm_files"
Executing shell command: rmdir /S /Q "C:\apup\modules\Critical\__MSIE_critical\KB969897_xp_x86_enu.apm_files"
Executing shell command: xcopy /y /e /i C:\apup\modules\Critical\KB941569_xp_wmp_x86_enu.apm_files C:\apup\modules\Critical\__WMP_critical\KB941569_xp_wmp_x86_enu.apm_files
Executing shell command: rmdir /S /Q "C:\apup\modules\Critical\KB941569_xp_wmp_x86_enu.apm_files"
Executing shell command: del "C:\apup\modules\Critical\KB890830_files\windows-kb890830-v2.11.exe"
Executing shell command: del "C:\apup\modules\Critical\KB969898_xp_x86_enu.apm"
Executing shell command: rmdir /S /Q "C:\apup\modules\Critical\KB969898_xp_x86_enu.apm_files"
Executing shell command: del "C:\apup\modules\Critical\KB961373_xp_x86_enu.apm"
Executing shell command: rmdir /S /Q "C:\apup\modules\Critical\KB961373_xp_x86_enu.apm_files"
Executing shell command: rmdir /S /Q "C:\apup\modules\Critical\KB938127_xp_x86_enu.apm_files"
Executing shell command: rmdir /S /Q "C:\apup\modules\Components\WindowsDefender_x86_enu.apm_x86_files"
Executing shell command: rmdir /S /Q "C:\apup\modules\Components\__msxml\MSXML3_ptb.apm_files"
Executing shell command: rmdir /S /Q "C:\apup\modules\Components\__msxml\MSXML6SP1_x86_files"
Executing shell command: del "C:\apup\modules\Critical\__MSIE_critical\KB890830_x86_glb.apm"
Executing shell command: del "C:\apup\modules\Critical\__MSIE_critical\KB931125_xp_x86_rootcert.apm
Executing shell command: ren "C:\apup\modules\Components\WindowsDefender_x86_files" WindowsDefender_x86_enu.apm_files
Executing shell command: del "C:\apup\modules\Components\directx_files\directx_mar2009_redist.exe"
Executing shell command: del "C:\apup\modules\Components\directx_files\directx_nov2008_redist.exe"
Executing shell command: rmdir /S /Q "C:\apup\modules\AddOns\Silverlight_enu_files"
Executing shell command: del "C:\apup\modules\wga\wga_files\WindowsXP-KB905474-ENU-x86-Standalone.exe"
Executing shell command: del "C:\apup\modules\AddOns\GoogleToolbar_enu.apm"
Executing shell command: rmdir /S /Q "C:\apup\modules\AddOns\GoogleToolbar_files"
Executing shell command: del "C:\apup\modules\AddOns\shockwave_x86.apm"
Executing shell command: del "C:\apup\modules\AddOns\flashplayer_notIE_files\install_flash_player_10.exe"
Executing shell command: del "C:\apup\modules\AddOns\SunJava_x86_files\jre-6u15-windows-i586-s.exe"
Executing shell command: del "C:\apup\modules\AddOns\SunJava_x86_files\jre-6u14-windows-i586.exe"
Executing shell command: del "C:\apup\modules\AddOns\SunJava_x86_files\jre-6u13-windows-i586-p.exe"
Executing shell command: del "C:\apup\modules\AddOns\SunJava_x86_files\jre-6u12-windows-i586-p.exe"
***Starting Detection Routine Phase***
Missing file C:\apup\modules\Critical\RootCert_files\rootsupd.exe
Item rootsupd.exe is missing. Adding its download to the queue.
--Adding
http://download.wind.../rootsupd.exe--
Detection error for file C:\apup\xp_sp3_enu.rti
MD5 Hashes do NOT match. Expecting D75C498C63BB6090DF13202FF1478A36, but found d0c0a0dc36e43d36eeefbc5fbc5c4c6f!!!
Item xp_sp3_enu.rti failed detection. Adding its download to the queue.
--Adding
http://www.autopatch...u_20090920.7z--
Detection error for file C:\apup\directx.rti
MD5 Hashes do NOT match. Expecting 8AF43DC023D4E2790E44BAF248D08AB2, but found d41d8cd98f00b204e9800998ecf8427e!!!
Item directx.rti failed detection. Adding its download to the queue.
--Adding
http://www.autopatch...x/directx.rti--
Missing file C:\apup\modules\Components\__dotnet\NDP20SP2-KB958481_enu.apm
Missing file C:\apup\modules\Components\__dotnet\NDP30SP2-KB958483_enu.apm
Missing file C:\apup\modules\Components\__dotnet\NDP35SP1-KB958484_enu.apm
Missing file C:\apup\modules\Components\__dotnet\KB961118_xp_x86_enu.apm
Missing file C:\apup\modules\Components\__dotnet\NDP35SP1-KB963707.apm
Item AutoPatcher .Net Modules is missing. Adding its download to the queue.
--Adding
http://www.autopatch...t_20090624.7z--
Missing file C:\apup\modules\AddOns\flashplayer_IE_x86.apm
Missing file C:\apup\modules\AddOns\flashplayer_notIE_x86.apm
Missing file C:\apup\modules\AddOns\shockwave.apm
Missing file C:\apup\modules\AddOns\SilverLight.apm
Missing file C:\apup\modules\AddOns\__Powertoys_xp_x86\CleartypePowertoy_xp_x86.apm
Missing file C:\apup\modules\AddOns\__Powertoys_xp_x86\DeskmanPowertoy_xp_x86.apm
Missing file C:\apup\modules\AddOns\__Powertoys_xp_x86\HTMLSlideShowPowertoy_xp_x86.apm
Missing file C:\apup\modules\AddOns\__Powertoys_xp_x86\ImageResizerPowertoy_xp_x86.apm
Missing file C:\apup\modules\AddOns\__Powertoys_xp_x86\MagnifierPowertoy_xp_x86.apm
Missing file C:\apup\modules\AddOns\__Powertoys_xp_x86\PowerCalcPowertoy_xp_x86.apm
Missing file C:\apup\modules\AddOns\__Powertoys_xp_x86\SlideShowPowertoy_xp_x86.apm
Missing file C:\apup\modules\AddOns\__Powertoys_xp_x86\TaskSwitchPowertoy_xp_x86.apm
Missing file C:\apup\modules\AddOns\__Powertoys_xp_x86\TimerShotPowertoy_xp_x86.apm
Missing file C:\apup\modules\AddOns\__TweakUI\AddTweakUIToCP_x86_files\AddTweakUItoCp.vbs
Missing file C:\apup\modules\AddOns\__TweakUI\AddTweakUIToCP_x86_files\Undo_AddTweakUItoCp.vbs
Missing file C:\apup\modules\AddOns\__TweakUI\TweakUI210_x86_files\inst.apf
Missing file C:\apup\modules\AddOns\__TweakUI\TweakUI210_x86_files\uninst.apf
Missing file C:\apup\modules\AddOns\__TweakUI\AddTweakUIToCP_x86_enu.apm
Missing file C:\apup\modules\AddOns\__TweakUI\TweakUI210_x86_enu.apm
Missing file C:\apup\modules\AddOns\MicrosoftUpdate_x86.apm
Missing file C:\apup\modules\AddOns\MicrosoftUpdate_x86.apm_files\InstMUWC.inf
Missing file C:\apup\modules\wga\KB892130_wga_xp_x86.apm
Missing file C:\apup\modules\wga\KB905474_wga_xp_x86.apm
Missing file C:\apup\modules\AddOns\ActiveSync_x86_enu.apm
Missing file C:\apup\modules\AddOns\CopyProfile_xp_x86_enu.apm
Missing file C:\apup\modules\AddOns\dxcpl_x86_enu.apm
Missing file C:\apup\modules\AddOns\IESpell_enu.apm
Missing file C:\apup\modules\AddOns\ColorControlPanel_x86_enu.apm
Missing file C:\apup\modules\AddOns\USMTool_x86_enu.apm
Missing file C:\apup\modules\AddOns\powermenu_enu.apm
Missing file C:\apup\modules\AddOns\powermenu_files\inst.apf
Missing file C:\apup\modules\AddOns\powermenu_files\uninst.apf
Missing file C:\apup\modules\AddOns\DelMSJava_x86_enu.apm
Missing file C:\apup\modules\AddOns\RemWinMsgr_xp_x86.apm
Missing file C:\apup\modules\AddOns\RemWinMsgr_xp_x86_files\remwinmessenger.vbs
Missing file C:\apup\modules\AddOns\StartupMonitor_enu.apm
Missing file C:\apup\modules\AddOns\StartupMonitor_x86_files\inst.apf
Missing file C:\apup\modules\AddOns\StartupMonitor_x86_files\uninst.apf
Missing file C:\apup\modules\AddOns\SyncToy_enu_x86.apm
Missing file C:\apup\modules\AddOns\SyncToy_enu_x64.apm
Missing file C:\apup\modules\AddOns\WindowsEasyTransfer_xp_x86_enu.apm
Missing file C:\apup\modules\AddOns\WinUptime_x86_enu.apm
Missing file C:\apup\modules\AddOns\WinUptime_x86_enu.apm_files\Undo_winuptime.apf
Missing file C:\apup\modules\AddOns\WinUptime_x86_enu.apm_files\winuptime.apf
Missing file C:\apup\modules\AddOns\__Desksrch\KB917402_enu.apm
Missing file C:\apup\modules\AddOns\__Desksrch\KB918996_enu_x86.apm
Missing file C:\apup\modules\AddOns\__Desksrch\KB918998_enu.apm
Missing file C:\apup\modules\AddOns\NetworkMonitor.apm
Item AutoPatcher Extras Modules is missing. Adding its download to the queue.
--Adding
http://www.autopatch...ows_extras.7z--
Missing file C:\apup\modules\AddOns\__TweakUI\TweakUI210_x86_files\TweakUI.exe
Missing file C:\apup\modules\AddOns\__TweakUI\TweakUI210_x86_files\PowerToysLicense.rtf
Item TweakUI version 2.10 is missing. Adding its download to the queue.
--Adding
http://download.micr...rtoySetup.exe--
Missing file C:\apup\modules\AddOns\MicrosoftUpdate_x86.apm_files\muweb.cat
Missing file C:\apup\modules\AddOns\MicrosoftUpdate_x86.apm_files\muweb.dll
Missing file C:\apup\modules\AddOns\MicrosoftUpdate_x86.apm_files\muweb.inf
Item Microsoft Update is missing. Adding its download to the queue.
--Adding
http://update.micros...uweb_site.cab--
Missing file C:\apup\modules\AddOns\dxcpl_files\directx.cpl
Missing file C:\apup\modules\AddOns\dxcpl_files\dxcpl.apf
Missing file C:\apup\modules\AddOns\dxcpl_files\Undo_dxcpl.apf
Item dxcpl_files.zip is missing. Adding its download to the queue.
--Adding
http://www.autopatch...cpl_files.zip--
Missing file C:\apup\modules\AddOns\powermenu_files\PowerMenu.exe
Missing file C:\apup\modules\AddOns\powermenu_files\PowerMenuHook.dll
Item PowerMenu.exe is missing. Adding its download to the queue.
--Adding
http://www.abstractp...enu_1_5_1.zip--
Missing file C:\apup\modules\AddOns\StartupMonitor_x86_files\StartupMonitor.msi
Item StartupMonitor.msi is missing. Adding its download to the queue.
--Adding
http://www.mlin.net/...upMonitor.zip--
Missing file C:\apup\modules\AddOns\SyncToy_enu_x86.apm_files\SyncToySetup.msi
Missing file C:\apup\modules\AddOns\SyncToy_enu_x86.apm_files\Synchronization.msi
Missing file C:\apup\modules\AddOns\SyncToy_enu_x86.apm_files\ProviderServices.msi
Item SyncToySetupPackage.exe is missing. Adding its download to the queue.
--Adding
http://download.micr...upPackage.exe--
Missing file C:\apup\modules\AddOns\SyncToy_enu_x64.apm_files\SyncToySetup.msi
Missing file C:\apup\modules\AddOns\SyncToy_enu_x64.apm_files\Synchronization.msi
Missing file C:\apup\modules\AddOns\SyncToy_enu_x64.apm_files\ProviderServices.msi
Item SyncToySetupPackage_x64.exe is missing. Adding its download to the queue.
--Adding
http://download.micr...ckage_x64.exe--
Missing file C:\apup\modules\AddOns\WinUptime_x86_enu.apm_files\WindowsUptime.exe
Item WindowsUptime.exe is missing. Adding its download to the queue.
--Adding
http://www.autopatch...ptime.exe.zip--
Detection error for file C:\apup\extras.rti
MD5 Hashes do NOT match. Expecting 0E4F0D92512A702E0C754AAFFBFAEA65, but found dc45e4c9bf2b4cb87435eea119bfcbbc!!!
Item extras.rti failed detection. Adding its download to the queue.
--Adding
http://www.autopatch...ras/extras.7z--
Missing file C:\apup\modules\Office2003\!SP3KB923618_enu.apm
Missing file C:\apup\modules\Office2003\!SP3KB923618OWC10_view_enu.apm
Missing file C:\apup\modules\Office2003\!SP3KB923618OWC11_view_enu.apm
Missing file C:\apup\modules\Office2003\!SP3KB923620_enu.apm
Missing file C:\apup\modules\Office2003\!SP3KB923622_enu.apm
Missing file C:\apup\modules\Office2003\!SP3KB923633_enu.apm
Missing file C:\apup\modules\Office2003\!SP3KB934736_view_enu.apm
Missing file C:\apup\modules\Office2003\!SP3KB934737_view_enu.apm
Missing file C:\apup\modules\Office2003\KB907417_enu.apm
Missing file C:\apup\modules\Office2003\KB912440_enu.apm
Missing file C:\apup\modules\Office2003\KB921598_enu.apm
Missing file C:\apup\modules\Office2003\KB943649_enu.apm
Missing file C:\apup\modules\Office2003\KB943973_enu.apm
Missing file C:\apup\modules\Office2003\KB945185_enu.apm
Missing file C:\apup\modules\Office2003\KB945185_view_enu.apm
Missing file C:\apup\modules\Office2003\KB945674_enu.apm
Missing file C:\apup\modules\Office2003\KB947650_vis_enu.apm
Missing file C:\apup\modules\Office2003\KB948962_pro_enu.apm
Missing file C:\apup\modules\Office2003\KB948988_enu.apm
Missing file C:\apup\modules\Office2003\KB950213_enu.apm
Missing file C:\apup\modules\Office2003\KB950625_view_enu.apm
Missing file C:\apup\modules\Office2003\KB951535_enu.apm
Missing file C:\apup\modules\Office2003\KB951535_view_enu.apm
Missing file C:\apup\modules\Office2003\KB951548_enu.apm
Missing file C:\apup\modules\Office2003\KB953404_enu.apm
Missing file C:\apup\modules\Office2003\KB953404_view_enu.apm
Missing file C:\apup\modules\Office2003\KB953432_enu.apm
Missing file C:\apup\modules\Office2003\KB954464_enu.apm
Missing file C:\apup\modules\Office2003\KB954478_enu.apm
Missing file C:\apup\modules\Office2003\KB954478_view_enu.apm
Missing file C:\apup\modules\Office2003\KB955439_enu.apm
Missing file C:\apup\modules\Office2003\KB955439_view_enu.apm
Missing file C:\apup\modules\Office2003\KB955466_enu.apm
Missing file C:\apup\modules\Office2003\KB955468_view_enu.apm
Missing file C:\apup\modules\Office2003\KB956500_view_enu.apm
Missing file C:\apup\modules\Office2003\KB957832_enu.apm
Item AutoPatcher Critical Office '03 Modules is missing. Adding its download to the queue.
--Adding
http://www.autopatch...cal_03_enu.7z--
Detection error for file C:\apup\modules\OfficeAddons\clip_enu.apm
MD5 Hashes do NOT match. Expecting DA951B246D0DB75BB2F7DD3138CBA6A0, but found 8547bd8772f930f2c5a1a7d8e2dc31a1!!!
Item Office Addons Main Modules is missing. Adding its download to the queue.
--Adding
http://www.autopatch...s_20090822.7z--
Detection error for file C:\apup\modules\OfficeAddons\__msexcel_enu\gsexcel07_enu.apm
MD5 Hashes do NOT match. Expecting E54808E0C4A6D2F474C96B85C2E7D105, but found 966999b406db493dacb1853816732bf1!!!
Item MSExcel Modules is missing. Adding its download to the queue.
--Adding
http://www.autopatch...u_20090809.7z--
Detection error for file C:\apup\modules\OfficeAddons\__mspowerpoint_enu\gspowerpoint07_enu.apm
MD5 Hashes do NOT match. Expecting 3243AFE1D7173807447B9B1C05F4597B, but found e39d646deafe6c1290c21bd04b49493b!!!
Item PowerPoint Addons is missing. Adding its download to the queue.
--Adding
http://www.autopatch...u_20090809.7z--
Detection error for file C:\apup\modules\OfficeAddons\__msword_enu\gsword07_enu.apm
MD5 Hashes do NOT match. Expecting 51519DC6705F83A2FF19FA1BF780C020, but found c95072c8c7b3c7e9e2e4058e84e20a80!!!
Item Word Addons is missing. Adding its download to the queue.
--Adding
http://www.autopatch...u_20090809.7z--
Detection error for file C:\apup\modules\oga\offaddons_oga\OGACheckControl.dll
MD5 Hashes do NOT match. Expecting D1346A4683E98836E2FE003859E5DC0D, but found 7f0a75930bfd106d349ef925a080af03!!!
Item Office Genuine Advantage is missing. Adding its download to the queue.
--Adding
http://download.micr...GAControl.cab--
Detection error for file C:\apup\offaddon.rti
MD5 Hashes do NOT match. Expecting DA3E06CD1F7D6C9F0AC23608C5B8F43F, but found e0ddcf0efc6285550f023f35c0a6699a!!!
Item offaddon.rti failed detection. Adding its download to the queue.
--Adding
http://www.autopatch...n_20090822.7z--
***Downloading Releases***
Files to be Downloaded: 18
Download Error: C:\apup\modules\Critical\RootCert_files\rootsupd.exe
File size does NOT match. Expecting 307600, but found 319384!!!
I Hope this sheds some light on my issue and helps you to resolve it.
Thank you again in advance, for looking into it.
I really appreciate it and all the work you guys do at autopatcher.!!!! Everyone of you is awesome!!!!
Regards
Sharon