10 replies to this topic

[TonyMan]

Tried three times and get message telling me a few files did not download properly & to try again. Help!

[Cristiano]

please, can you hit the file "hit this to generate a log for apup" and paste the entire content of the apup.log file in here? without it, we may be unable to track your issue

thanks

[]s

[TonyMan]

Cristiano, on 07 November 2009 - 08:59 PM, said:

please, can you hit the file "hit this to generate a log for apup" and paste the entire content of the apup.log file in here? without it, we may be unable to track your issue

thanks

[]s

Sorry but the log file is empty.

[TonyMan]

TonyMan, on 08 November 2009 - 04:03 PM, said:

Sorry but the log file is empty.

Cristiano,

Problem could be v1.6 not happy with my system. I just ran v1.0.05 and it worked without a problem.

[Cristiano]

v 1.0.0.6 is allowed in your firewall rules?

[]s

[TonyMan]

Cristiano, on 08 November 2009 - 05:30 PM, said:

v 1.0.0.6 is allowed in your firewall rules?

[]s

AP is allowed by my firewall. Tried to run again and here's the message I get:

"One or more files failed verification. Please run Auto-Patcher Updater.".

Ran it 4 times with same result

[click-click]

I've had this happen to me too. In my case the response from the autopatch website was very slow. It cleared up by itself for me. Looks like your case is a bit different since 1.0.0.5 worked for you.

Edited by click-click, 09 November 2009 - 10:51 PM.

[Cristiano]

> Ran it 4 times with same result
my friend, we need see the log to know what needs to be updated in order to fix this issue. can you please hit the "hit this to generate a log for apup" and paste the contend of this file in here?

thanks

[]s

[TonyMan]

Cristiano, on 10 November 2009 - 12:35 AM, said:

> Ran it 4 times with same result
my friend, we need see the log to know what needs to be updated in order to fix this issue. can you please hit the "hit this to generate a log for apup" and paste the contend of this file in here?

thanks

[]s

I did run the log but it's blank. I ran it after all of the other failed downloads with the same result. Blank

Edited by TonyMan, 10 November 2009 - 05:53 PM.

[Cristiano]

> I did run the log but it's blank
the log can't be in blank. it has to show at least infos about your your system, even if it is blocked by an proxy or firewall. by instance, those are the infos when i run it in a machine that is behind an firewall and running an version of apup that doesn't have proxy support:

APUP Has Started

Operating System: Brazil (1046) Windows XP Professional Service Pack 2
Current Locale: Portuguese - Brazil / Non-Unicode Default: Portuguese - Brazil
Starting APUP From: C:\CPD\Temp
Date & Time: 10-nov-2009 16:38 UTC Offset: -3

***Downloading/Processing Releases.list***

List file HTTP location: http://www.autopatcher.com/releases.list
Exit button has been pressed!!!

so, your log should run at least those infos. can you please at least provide more infos about the scripts that you are picking, your OS and about the name of your security software? without that, we don't know where to look and there's several scripts that can be downloaded through apup

[]s

[TonyMan]

Cristiano, on 10 November 2009 - 06:43 PM, said:

> I did run the log but it's blank
the log can't be in blank. it has to show at least infos about your your system, even if it is blocked by an proxy or firewall. by instance, those are the infos when i run it in a machine that is behind an firewall and running an version of apup that doesn't have proxy support:

APUP Has Started

Operating System: Brazil (1046) Windows XP Professional Service Pack 2
Current Locale: Portuguese - Brazil / Non-Unicode Default: Portuguese - Brazil
Starting APUP From: C:\CPD\Temp
Date & Time: 10-nov-2009 16:38 UTC Offset: -3

***Downloading/Processing Releases.list***

List file HTTP location: http://www.autopatcher.com/releases.list
Exit button has been pressed!!!

so, your log should run at least those infos. can you please at least provide more infos about the scripts that you are picking, your OS and about the name of your security software? without that, we don't know where to look and there's several scripts that can be downloaded through apup

[]s

Ran AP again today and it completed without a problem. I'll try again later to see if the problem cleard up.