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KB974561 doesn't install


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#1 dfdff3000

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Posted 26 June 2010 - 04:22 PM

Despite repeated attempts, KB974561 (in the Office 2007 SP2 folder) doesn't install and shows as black in Autopatcher.

#2 dfdff3000

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Posted 09 August 2010 - 01:33 AM

Just a bump to the same topic. Upon checking further here, the description of this particular update states as a prerequisite that "You must have 2007 Microsoft Office suite Service Pack 1 to apply this update". Am I correct in assuming that KB974561 doesn't belong in AutoPatcher Office 2007 SP2?

#3 Cristiano

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Posted 09 August 2010 - 10:46 AM

report done. thanks

ps: sorry, i didn't noticed this post earlier

[]a

#4 dkdk_it

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Posted 09 August 2010 - 12:57 PM

In this page you can read:

System Requirements
* Supported Operating Systems: Windows Server 2003; Windows Vista; Windows XP
* This update applies to the following product:
o Microsoft Office Word 2007 (with 2007 Microsoft Office Suite Service Pack 1 (SP1))
o Microsoft Office Word 2007 (with 2007 Microsoft Office Suite Service Pack 2 (SP2))

Please can you tell me your OS?

#5 dkdk_it

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Posted 09 August 2010 - 01:03 PM

Stop all! :rolleyes:
KB974561 updates these files:

Msword.olb 12.0.6501.5000
Winword.exe 12.0.6514.5000
Wwlib.dll 12.0.6514.5000

So... KB974631 has replaced KB974561 because replaces same files at these versions:
Msword.olb 12.0.6501.5000
Winword.exe 12.0.6514.5001
Wwlib.dll 12.0.6514.5001

I'll remove KB974561 in a few minutes...

Edited by dkdk_it, 09 August 2010 - 01:04 PM.


#6 dkdk_it

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Posted 09 August 2010 - 01:09 PM

Done.
Bye.

#7 dfdff3000

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Posted 10 August 2010 - 03:38 PM

ps: sorry, i didn't noticed this post earlier
@Cristiano .. no problem, I wasn't particularly worried since Windows update said everything was up to date. I just wanted to report. :)

Please can you tell me your OS?
@dkdk_it .. Windows 7 pro 64 bit, and I stand corrected with the link you posted. :unsure:

Many thanks dkdk_it for looking into the issue and identifying the problem.





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