24 replies to this topic

[Squall]

Hi im currently new to Autopatcher and find it a very convenient product to use especially for friends that are still on the dreaded dialup connection

The problem I have is that I downloaded the Vista SP2 21Jun10 release everything seems to download fine and encounter no erros but upon running the program it says in red Unsupportred/Unofficial I deleted the whole folder and started the download again still same result upon running it

I have attatched my log below using the batch file included when you download the apup zip

Any advice would be greatly appreciated as I like to know everything would be fine before I run it on a few friends pc's

Many Thanks,

Dean

 apup.txt   50.75K   4 downloads

Edited by Squall, 28 June 2010 - 09:53 PM.

[_def_x_]

Hi Squall

You don't need to download completely a release that has verification errors, usually running APUP again on the same folder will collect any missing files. In some cases a link or file will change and the release will become Unofficial - this is no big deal, simply inform the release maintainer by posting a log file in the proper forum (like you did) and they will correct the issue as soon as they can.

Your issue seems to be that you didn't get a complete release, your log file shows -> Files to be Downloaded: 83 - you surely didn't get the 'Finish' tab indicating the download was complete did you?

I would run APUP again until you get 'Finish' to close APUP, check the log making sure there are no (zero) files to download, if you get errors or an incomplete release still, try again on the same folder, if this doesn't fix the issue post the log file of your last run of APUP. You can put the log file in [spoiler ] log file here [/ spoiler] code which is convenient to read - just bring all the brackets together to create this...

Spoiler

log file here

[Squall]

Thanks for your reply I reran the batch file within the same folder and it got to the finish button where options and exit buttons are greyed out/disabled

After I click finish I run Autopatcher and still presented with the Unofficial/Unsupported Release I clicked on About then Release Info it says the Autopatcher Engine is True and Autopatcher For Windows Vista SP... is False

I have attatched the new autopatcher logs as I renamed the previous one to apup old.txt so I can keep the previous log copy

Spoiler

APUP Has Started
Version: 1.3

Operating System: English (1033) Windows XP Professional Service Pack 3
Current Locale: English - United Kingdom / Non-Unicode Default: English - United Kingdom
Starting APUP From: C:\Documents and Settings\Administrator\Desktop\Keep\Autopatcher\Vista SP2
Date & Time: 29-Jun-2010 10:40 UTC Offset: 0

***Downloading/Processing Releases.list***

List file HTTP location: http://www.autopatch...m/releases.list
Download queue processed. Proceeding to next phase.

***Releases.list Processed: Waiting for User Input***

The Following Releases have been Picked:
apup.script
apengine.script
vista/autopatcher_vista_x86_SP2_20100621.script

***Running Any Pre-Cleanup Routines***

Download queue processed. Proceeding to next phase.
Executing shell command: del "C:\Documents and Settings\Administrator\Desktop\Keep\Autopatcher\Vista SP2\apup_bin\uz.exe"
Executing shell command: rmdir /S /Q "C:\Documents and Settings\Administrator\Desktop\Keep\Autopatcher\Vista SP2\win9xnt"

***Starting Detection Routine Phase***

***Downloading Releases***

Files to be Downloaded: 0
Download queue processed. Proceeding to next phase.

***Processing Cleanup Routines***

[click-click]

Squall

Did you by chance look at the autopatcher log file located in c:\windows ?

If it shows any errors usually the beginning messages will indicate what might be wrong. To get the log you need to run autopatcher with the /log /verbose parms.

Edited by click-click, 29 June 2010 - 11:46 AM.

[Squall]

Thanks for your reply

No with being new to Autopatcher I was not aware there was a log kept in c:\windows I have attatched the current C:\WINDOWS\autopatcher.log one I have found without using /log /verbose

Then I will post the C:\WINDOWS\autopatcher.log after rerunning the download using /log /verbose to see if theres any change

Spoiler

AutoPatcher 5.6 loaded the filesystem.

Detected
English (1033) Windows XP Professional Service Pack 3
System Components:
Internet Explorer: 7.0.6000.17063
Windows Media Player: 11.0.5721.5268
.NET Framework: 1.1.4322|1.1SP1|2.0.50727.3053|2.0SP2|3.2.30729.01|3.2SP2|3.5|3.5SP1
Windows Installer: 3.1.4001.5512
DirectX: 4.09.00.0904
MSN/Live Messenger:

Office Components:
Microsoft Word:
Microsoft Excel:
Microsoft PowerPoint:
Microsoft Outlook:
Microsoft Access:
Microsoft Project:
Microsoft Publisher:
Microsoft OneNote:
Microsoft FrontPage:
Microsoft InfoPath:
Microsoft Visio:
Microsoft SharePoint Designer:
Microsoft Groove:

Edited by Squall, 29 June 2010 - 04:08 PM.

[Squall]

Just edit the hit_this_to_generate_a_log_file_for_apup.bat to read the following apup.exe /log /verbose

Reran the batch file afterwards and still displays the Unoffical/Unsupported message the download got to displaying the finish button with the rest all greyed out no errors encountered ill post the new apup.log and c:\windows\autopatcher.log now

New Apup.log

Spoiler

APUP Has Started
Version: 1.3

Operating System: English (1033) Windows XP Professional Service Pack 3
Current Locale: English - United Kingdom / Non-Unicode Default: English - United Kingdom
Starting APUP From: C:\Documents and Settings\Administrator\Desktop\Keep\Autopatcher\Vista SP2 (Unsupported)
Date & Time: 29-Jun-2010 17:09 UTC Offset: 0

***Downloading/Processing Releases.list***

List file HTTP location: http://www.autopatch...m/releases.list
Download queue processed. Proceeding to next phase.

***Releases.list Processed: Waiting for User Input***

The Following Releases have been Picked:
apup.script
apengine.script
vista/autopatcher_vista_x86_SP2_20100621.script

***Running Any Pre-Cleanup Routines***

Download queue processed. Proceeding to next phase.
Executing shell command: del "C:\Documents and Settings\Administrator\Desktop\Keep\Autopatcher\Vista SP2 (Unsupported)\apup_bin\uz.exe"
Executing shell command: rmdir /S /Q "C:\Documents and Settings\Administrator\Desktop\Keep\Autopatcher\Vista SP2 (Unsupported)\win9xnt"

***Starting Detection Routine Phase***

***Downloading Releases***

Files to be Downloaded: 0
Download queue processed. Proceeding to next phase.

***Processing Cleanup Routines***

c:\windows\autopatcher.log

Spoiler

AutoPatcher 5.6 loaded the filesystem.

Detected
English (1033) Windows XP Professional Service Pack 3
System Components:
Internet Explorer: 7.0.6000.17063
Windows Media Player: 11.0.5721.5268
.NET Framework: 1.1.4322|1.1SP1|2.0.50727.3053|2.0SP2|3.2.30729.01|3.2SP2|3.5|3.5SP1
Windows Installer: 3.1.4001.5512
DirectX: 4.09.00.0904
MSN/Live Messenger:

Office Components:
Microsoft Word:
Microsoft Excel:
Microsoft PowerPoint:
Microsoft Outlook:
Microsoft Access:
Microsoft Project:
Microsoft Publisher:
Microsoft OneNote:
Microsoft FrontPage:
Microsoft InfoPath:
Microsoft Visio:
Microsoft SharePoint Designer:
Microsoft Groove:

Module 'KB981332_IE8_2k8_x86.apm' uses an unknown/unsupported property called '981332'. Please make sure this is not a mis-spelling!
Module 'KB981332_IE8_2k8_x86.apm' uses an unknown/unsupported property called 'Module981332'. Please make sure this is not a mis-spelling!
Module 'C:\Documents and Settings\Administrator\Desktop\Keep\Autopatcher\Vista SP2 (Unsupported)\modules\Critical\KB982381_IE7_2k8_x86.apm' EXPLICITLY refers to its module folder as 'C:\Documents and Settings\Administrator\Desktop\Keep\Autopatcher\Vista SP2 (Unsupported)\modules\Critical\KB980182_vista_x86.apm_files'. However, such folder does not exist!
Module 'C:\Documents and Settings\Administrator\Desktop\Keep\Autopatcher\Vista SP2 (Unsupported)\modules\Critical\KB982381_IE7_vista_x86.apm' EXPLICITLY refers to its module folder as 'C:\Documents and Settings\Administrator\Desktop\Keep\Autopatcher\Vista SP2 (Unsupported)\modules\Critical\KB980182_vista_x86.apm_files'. However, such folder does not exist!
Module 'C:\Documents and Settings\Administrator\Desktop\Keep\Autopatcher\Vista SP2 (Unsupported)\modules\Critical\KB982381_IE8_2k8_x86.apm' EXPLICITLY refers to its module folder as 'C:\Documents and Settings\Administrator\Desktop\Keep\Autopatcher\Vista SP2 (Unsupported)\modules\Critical\KB980182_vista_x86.apm_files'. However, such folder does not exist!
Module 'C:\Documents and Settings\Administrator\Desktop\Keep\Autopatcher\Vista SP2 (Unsupported)\modules\Critical\KB982381_IE8_vista_x86.apm' EXPLICITLY refers to its module folder as 'C:\Documents and Settings\Administrator\Desktop\Keep\Autopatcher\Vista SP2 (Unsupported)\modules\Critical\KB980182_vista_x86.apm_files'. However, such folder does not exist!

Edited by Squall, 29 June 2010 - 04:42 PM.

[_def_x_]

Nice find Squall, this is an error in the modules (apm files) and needs to be fixed by Domenico.

There are errors in these 4 modules - the details point to the wrong folder and executable - KB980182 instead of KB982381.

Spoiler

Module ..............'\modules\Critical\KB982381_IE7_2k8_x86.apm' EXPLICITLY refers to its module folder as
wrong details.......'\modules\Critical\KB980182_vista_x86.apm_files'. However, such folder does not exist!

Module ..............'\modules\Critical\KB982381_IE7_vista_x86.apm' EXPLICITLY refers to its module folder as
wrong details.......'\modules\Critical\KB980182_vista_x86.apm_files'. However, such folder does not exist!

Module ..............'\modules\Critical\KB982381_IE8_2k8_x86.apm' EXPLICITLY refers to its module folder as
wrong details.......'\modules\Critical\KB980182_vista_x86.apm_files'. However, such folder does not exist!

Module ..............'\modules\Critical\KB982381_IE8_vista_x86.apm' EXPLICITLY refers to its module folder as
wrong details.......'\modules\Critical\KB980182_vista_x86.apm_files'. However, such folder does not exist!

[Squall]

Which file if any needs editing to get the release to show up as official is it something I could do myself or an I better waiting for the release maintainer

If its something I can edit what do I need to add/change and to which files

Many Thanks

[_def_x_]

Squall said:

If its something I can edit what do I need to add/change and to which files

Unfortunately this fix requires the skill of the release maintainer, the release may or may not need to be resigned as well - not sure.

If you want to have a look, the files are listed in your AutoPatcher log and in the spoiler from post #7. The .apm files can be opened in any text editor.

Note: Since your release is already Unofficial you can play with the details if you like but don't change the name of any .apm file - KB982381_IE8_vista_x86.apm - the script will replace a file (by the exact name) whose hash doesn't match but if the name changes the script wont know the new name and you will have a stray that will forever cause your release to be Unofficial - unless you start fresh. The details are usually found by extracting the contents of the update (only for the experienced).

Believe it or not there have been a few people who have had one stray file that never got deleted, their release was Unofficial for a long time. Usually they waited too long before updating the release, the scripts were cleaned (thinned out, some detections removed) and so a lone file got left behind. To make it easier to find the strays the use of a recursive .md5 is used (either in the release or provided by the user) to scan an offending release or known good release.

[Squall]

Thanks all for your help I might have a play sometime and learn a thing or two after making a copy of it first, but for now I think it be best to wait for a fixed update of the script

Many Thanks

Dean

[Cristiano]

i've sent an warning about the topic to domenico, through pm. but there's some time since his last pm reading. so...

[]s

[dkdk_it]

Uhm... I've forgotten any details... fixed. Can you check now?

Thanks

P.S.: I must drink less beers...

[alchemist zim]

just did it checked the autopatcher log in windows directory this is what i found

Module 'KB981332_IE8_2k8_x86.apm' uses an unknown/unsupported property called '981332'. Please make sure this is not a mis-spelling!
Module 'KB981332_IE8_2k8_x86.apm' uses an unknown/unsupported property called 'Module981332'. Please make sure this is not a mis-spelling!
Module 'Microsoft Network Monitor 3.4' (unique id: 'Microsoft_Network_Monitor_x86') reports 'MICROSOFT_PARSERS_PARENT' as its parent, but such module does not exist or is not loaded in the right order.

Edited by alchemist zim, 04 July 2010 - 01:36 PM.

[Cristiano]

'MICROSOFT_PARSERS_PARENT' issue solved.

about the vista script, domenico will be warned about

thanks

[]s

[Squall]

 alchemist zim, on 04 July 2010 - 01:34 PM, said:

just did it checked the autopatcher log in windows directory this is what i found

Module 'KB981332_IE8_2k8_x86.apm' uses an unknown/unsupported property called '981332'. Please make sure this is not a mis-spelling!
Module 'KB981332_IE8_2k8_x86.apm' uses an unknown/unsupported property called 'Module981332'. Please make sure this is not a mis-spelling!
Module 'Microsoft Network Monitor 3.4' (unique id: 'Microsoft_Network_Monitor_x86') reports 'MICROSOFT_PARSERS_PARENT' as its parent, but such module does not exist or is not loaded in the right order.

Tested myself and have the same log as alchemist in autopatcher.log again apup.log shows no errors currently

[Cristiano]

do you have tried update the extras script? one issue was fixed in that one. the other one was reported to domenico, but he is having an hard time at work at those days. so, an fix for it may take a few days

[]s

[Squall]

 Cristiano, on 06 July 2010 - 09:23 PM, said:

do you have tried update the extras script? one issue was fixed in that one. the other one was reported to domenico, but he is having an hard time at work at those days. so, an fix for it may take a few days

[]s

Im not 100% sure what you mean do you mean if I checked the tickbox for extras aswell when I selected Vista SP2 or if I installed/download the extras pack within the same folder then no

As I download each release I put the release on its own in a seperate folder so if i downloaded extras pack i store it at for example c:\autopatcher\extras\ and vista as c:\autopatcher\vistasp2\ etc

[Cristiano]

well, in alchemist zim log, an issue with MICROSOFT_PARSERS_PARENT was pointed and fixed. after that, you said that your log shows the same. well, if the problem was fixed, then your log couldn't show the same thing, because at least one of the problems pointed was fixed. so please, your log shows the same thing than alchemist zim? if so, are you sure that one script isn't mixed with another one and you have forgot about it or even didn't noticed?

[]s

[Squall]

 Cristiano, on 09 July 2010 - 10:12 PM, said:

well, in alchemist zim log, an issue with MICROSOFT_PARSERS_PARENT was pointed and fixed. after that, you said that your log shows the same. well, if the problem was fixed, then your log couldn't show the same thing, because at least one of the problems pointed was fixed. so please, your log shows the same thing than alchemist zim? if so, are you sure that one script isn't mixed with another one and you have forgot about it or even didn't noticed?

[]s

Hi I reran the update and the MICROSOFT_PARSERS_PARENT error has disappeared from the logs now im still showing as unsupported I will attach the new logs


apup.log

Spoiler

APUP Has Started
Version: 1.3

Operating System: English (1033) Windows XP Professional Service Pack 3
Current Locale: English - United Kingdom / Non-Unicode Default: English - United Kingdom
Starting APUP From: C:\Documents and Settings\Administrator\Desktop\Vista SP2
Date & Time: 10-Jul-2010 11:55 UTC Offset: 0

***Downloading/Processing Releases.list***

List file HTTP location: http://www.autopatch...m/releases.list
Download queue processed. Proceeding to next phase.

***Releases.list Processed: Waiting for User Input***

The Following Releases have been Picked:
apup.script
apengine.script
vista/autopatcher_vista_x86_SP2_20100630.script

***Running Any Pre-Cleanup Routines***

Download queue processed. Proceeding to next phase.
Executing shell command: del "C:\Documents and Settings\Administrator\Desktop\Vista SP2\apup_bin\uz.exe"
Executing shell command: rmdir /S /Q "C:\Documents and Settings\Administrator\Desktop\Vista SP2\win9xnt"

***Starting Detection Routine Phase***

***Downloading Releases***

Files to be Downloaded: 0
Download queue processed. Proceeding to next phase.

***Processing Cleanup Routines***

autopatcher.log (c:\windows\autopatcher.log)

Spoiler

AutoPatcher 5.6 loaded the filesystem.

Detected
English (1033) Windows XP Professional Service Pack 3
System Components:
Internet Explorer: 7.0.6000.17063
Windows Media Player: 11.0.5721.5268
.NET Framework: 1.1.4322|1.1SP1|2.0.50727.3053|2.0SP2|3.2.30729.01|3.2SP2|3.5|3.5SP1|4|4SP0
Windows Installer: 3.1.4001.5512
DirectX: 4.09.00.0904
MSN/Live Messenger:

Office Components:
Microsoft Word:
Microsoft Excel:
Microsoft PowerPoint:
Microsoft Outlook:
Microsoft Access:
Microsoft Project:
Microsoft Publisher:
Microsoft OneNote:
Microsoft FrontPage:
Microsoft InfoPath:
Microsoft Visio:
Microsoft SharePoint Designer:
Microsoft Groove:

Module 'KB981332_IE8_2k8_x86.apm' uses an unknown/unsupported property called '981332'. Please make sure this is not a mis-spelling!
Module 'KB981332_IE8_2k8_x86.apm' uses an unknown/unsupported property called 'Module981332'. Please make sure this is not a mis-spelling!

[Cristiano]

ok, im more awake today (8h of sleep in 96h... isn't enough, but at least i'm thinking better). looking into the module, i've found this:
981332=Microsoft
Module981332=dkdk_it

and this should be:
Author=Microsoft
ModuleAuthor=dkdk_it

the attached module is the fixed version for this one. domenico is kinda busy right now and i don't have the vista script in here to fix this issue. so please, just extract the attached module into modules\critical, replacing the existing one that that message shall disappear. issue: autopatcher will shows as unofficial until an fix in the script arrive

[]s