3 replies to this topic

[muzzoshah]

Hi,

I need help..
My environment..
I have proxy, but i got privileges to connect to internet directly without using proxy.
I want to run apup for the first time, but got 'Error fetching release List'
Below is the log file :
--------------
APUP Has Started
Version: 1.3

Operating System: English (1033) Windows XP Professional Service Pack 3
Current Locale: English - United States / Non-Unicode Default: English - United States
Starting APUP From: C:\Documents and Settings\My Documents\winPATCH\apup131\apup
Date & Time: 03-Sep-2010 08:34 UTC Offset: 8

***Downloading/Processing Releases.list***

List file HTTP location: http://www.autopatch...m/releases.list
Error running curl. Command: "C:\Documents and Settings\user\My Documents\winPATCH\apup131\apup\apup_bin\curl.exe" http://www.autopatch...m/releases.list -o "C:\Documents and Settings\My Documents\winPATCH\apup131\apup\temp_bin\releases.list"
Return code: 56
Description: Failure in receiving network data.
Download queue processed. Proceeding to next phase.
------------------------------------------

Please do assist me on this problem since i can't find any topic that discuss on error code : 56

Thanx

[Cristiano]

that error happens due 2 possible reasons:
1 - apup is unable to connect due an firewall restriction;
2 - apup is behind an proxy and isn't configured yet to work with it

as you have an proxy, the most provable reason is the 2nd one. i'm not behind an proxy right now to test an command that may help you to see the configuration of your proxy to set to apup, but one idea may be ask for the administrator of your network your proxy settings and set it for apup. just remember: the administrator may have set an transparent proxy, that still may require an gateway and that info you must set for apup in order to work. as an test, you may try this:
- start, run, cmd;
- ipconfig /all

write the gateway address and the port into apup, advanced. it shall work now, if properly set

[]s

[BIL3]

Hi Cristiano, best regards rom BIl3 from New Zealand,

could you please give me simple instructions to do this

write the gateway address and the port into apup, advanced.

Thanks Bil3.

[ViroMan]

gateway address and port? Is this for the proxy setup?