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Windows 7 and problems


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#1 rekkoo

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Posted 27 October 2010 - 08:39 PM

I was using autopatcher for windows 7 twice and every time I see that updates failed and Windows reverting changes. Some changes was made and I was have them on updates list but after last updates Win7 reverting changes again after updating failed and now I have not even one update on my list. Any solution?

And please, do not ask me for configuration (if someone wants to do that) - I'm pretty sure that my graphics card model or mousepad type does not help. :) I expect answers from people who has experience with that problem (with applying updates) and can tell me what can be wrong. Maybe some service or specific windows setting(s) was required to proper autopatcher works (of course except Windows Update what is required to start install any updates). Or maybe my Win7 (32) is wrong?

I spend few days to configure my system and I'll accept all solutions except "reinstall system" of course.

Edited by rekkoo, 27 October 2010 - 08:40 PM.


#2 DesertJerry

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Posted 27 October 2010 - 10:02 PM

Run Autopatcher with the /log switch and then come back here and post the log file - that may provide enough information to reply to your query. B)

I've been running AutoPatcher on Win7 32-bit and/or 64-bit for months and have not had any problems.

#3 rekkoo

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Posted 27 October 2010 - 10:23 PM

Log give you nothing, because AutoPatcher install updates (runs them) and after that windows has "Update Failure - Reverting Changes" issue. Problem is somewhere in Windows I think because i has few updates installed correctly and few others - failed in update history log. For example - update KB979688 i have "failed" status with error code 800F0826, for KB981957 i have "failed" status with the same error code, similar for KB982132, KB979687, KB2378111, KB2387149 etc. Some updates are installed correctly (8 of over 20). As you say - you have not any problems, so any logs can't help in this case. I think that only people who has problems like that and know a solution (other than "reinstall system" what is not a solution) can really help (I don't want to try lucky guessing, I want to know what is wrong). Thank you for your answer anyway.

PS. Sorry for my anti-log phobia :) Internet is full of that garbage and I really cannot find even one forum where log helps anyone to resolve any problem. Logs only give you false links in google when you looking for solution - like in this case when I looking for KBxxxxx and error code.

Edited by rekkoo, 27 October 2010 - 10:24 PM.


#4 Cristiano

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Posted 27 October 2010 - 10:54 PM

do you have looked this?

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#5 rekkoo

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Posted 28 October 2010 - 04:46 PM

Thanx for link. I spend another 2 hours for trying fix something. And the more I try to find a solution, the more websites I was open with other people complains about WindowsUpdate and error related to that. That's why I don't want to fix problem with AutoPatcher by using standard WindowsUpdates.

update:
I spend another hour to trying installing updates by selecting only few of them and install. After 2 succesfull restarts i decided to mark more than 5 updates and skip any suspicious ones (just security without updates to IE or ActiveX etc.) and then failed again! OMG, I'm sick about that Win7 crap! Why the *** this stupid system can't just skip one failed update and install rest of them? Why even one bad update makes 4 restarts (2 tries and 2 reverting)? That is just sick!

I'm start thinking (after other Win7 problems I have) that Windows 7 is great OS just because he has better name ("Vista" sounds not that "pro"). I give up. Maybe I'll try reinstall this "system" some day, but today I revert to XP. Like punks says: **** the system. :)

Edited by rekkoo, 28 October 2010 - 05:49 PM.


#6 Cristiano

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Posted 28 October 2010 - 06:17 PM

well, believe or not, in the very first day that i was running seven pro x64, i've found an bug that was present since the fist beta: an issue related to windows installer. after do the same fix that worked with the beta version, it was ok again. at mu job, i'm running seven pro x86 and i don't have that issue, but guess if i'm able to run windows update? every single time, 8024402F, with an very descriptive error message about "unknow error". at my job, i'm also unable to run msn and due that, i'm running an clone (emesene (i'm my language, it sounds like msn). personally, seven is an great OS and in many ways it is very nice. but still, it looks like LongHorn sp3 (and i see this one as ME 2.0). in 2011, ms will release sp1 for seven and in 2012 or so, ms will release win 8. too fast for it, imho

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#7 _def_x_

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Posted 28 October 2010 - 08:44 PM

This seems to be an ongoing issue with Windows 7 - updates and some software not installing properly, seems in part due to Windows servicing store.

Anyway, you are very blunt and border on unfriendly in your posts when asking for help (I understand the frustration but not the tone) so I will keep it short - have you run System Update Readiness Tool. It's worth looking into. This issue will hopefully be fixed with service pack 1.

#8 rekkoo

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Posted 29 October 2010 - 08:23 AM

Tone of my posts? Sorry, I don't understand. My english is not good enough to make tone good or bad - I just write my opinion. What's wrong with that? Who is offended? I every time trying to be specific - that's why the forum is created for, isn't? If I say that I don't like begging for logs and explain why, then is just my opinion. I hope we are all adult persons and no one will be offended just because someone's opinions, right? All your advices are useful and thank you (both of you) for them. But it's separate thing that I'm happy to get answer and frustrating about waste lot of time trying to make Win7 update (that's separate problem, nothing related with persons who helps me). Is really that difficult to talk like adults, not like friends on tea meeting? :) Please, don't be mad or do not feel offended - it's not what I want to do.

#9 rekkoo

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Posted 29 October 2010 - 03:32 PM

And about that tool to check is system update-ready then I download and tool says that my system has this update installed.

After all is not that bad - 32 fixes are installed, rest are failed. I read description of some failed updates and I don't really need them (like fix problem with hibernate when HDD is >=2TB). We will see how will works new ones.

Edited by rekkoo, 29 October 2010 - 05:05 PM.


#10 _def_x_

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Posted 29 October 2010 - 07:19 PM

rekkoo said:

I just write my opinion. What's wrong with that? Who is offended?
OK, we're all adults true so I'll give you my opinion. In fact, no one is offended or you would likely be ignored. It is more how you ask for help, after all you are asking for another person's time, asking in a nice friendly manner sure helps. Your posts have a very demanding ring to them - "I expect" will cause many posters to ignore you.

rekkoo said:

And please, do not ask me for configuration...
A bad system configuration can be responsible for many problems, expect to provide this information almost everywhere you ask for technical help - get used to it.

rekkoo said:

I expect answers from people who has experience with that problem...
Then I would suggest calling Microsoft directly - may cost money but you will get help from people with experience, or contact the manufacturer of your computer. This is not an AutoPatcher issue directly.

rekkoo said:

Log give you nothing
Log files are extremely important, just because you may not understand them there are people who do - do you think programmers add code to create log files for nothing?

The apup.log and autopatcher.log files are used regularly to resolve issues. Also, the kbxxxxxx.log file has important details about the install process that's used to troubleshoot problems as well. The hijackthis.log is a good example of a log file few people understand but the few that do use it to rid systems of nasty stuff that otherwise would be impossible to locate, not to mention the time it saves.

I understand gathering this information can be annoying but logs help with troubleshooting regardless if you believe they have any value or not. Point being, unless you know otherwise it is a good idea to provide what ever someone is asking for otherwise fix the problem yourself - this is the response you might get at forums where certified pc techs hang out - the guys who get paid to fix computer problems.

#11 rekkoo

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Posted 30 October 2010 - 03:45 PM

All what you write is true, but in theory. In real life I never see even one example where logs helps anyone. When I'm asking for help by people with experience I mean that I don't want to waste someones time for trying, but maybe someone KNOW what may be wrong (like "it's well known problem - see here"). I never expect that someone will waste his time for me trying help if he has not the same problem before. Is fair enough - I want to help, but don't want to waste your time. My problems are not so important and I never write "please answer me fast" or "I need help!". Just simply question and if no one can help - there is not a big deal.

#12 Cristiano

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Posted 30 October 2010 - 04:36 PM

> I never see even one example where logs helps anyone
sorry, but i see that every day around here. without an log, we cant know if you are downloading the proper release to your OS, we can't know if your ISP has some sort of issue that prevents you to reach some sites, we can't know nothing about. without an log, it's the same than you go to an doctor and say something like "hey doc, i'm with an strong pain in some part of my body. can you please fix it for me?". do that question to an doctor and that doctor will first ask to you "where is your pain?". softwares doesn't talk, they create logs to allow developers find the cure for their pain. we don't do tricks with tables and cups in here and God didn't blessed us with 1% of his knowledge to allow us know everybody problems without clues about (like logs)

> if he has not the same problem before
there's an part of my body that is hurting me a lot since some time ago and probably will not be gone so soon. everybody that i know already had some pain at least some day in their lives. can i as you to fix my pain without provide you an clue about where it is, just because you already had some pain someday in your life? can someone answer that question just because already had some pain? please, think about. we really need logs to track issues in here

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