6 replies to this topic

[stevet]

Hi any help would be gratefully received..

I am running windows Vista with MS Office 2003


Have followed the Autopatcher Instruction guide to the letter.

Step 1: Downloaded the 2 files to an external hard drive and extracted them to the same folder.

Step:2 Chose the relevant releases that i thought I would need.

Autopatcher Updater 1.0.4
Autopatcher Engine
Windows Vista
Office 2003

and downloaded them to the same external hard drive.

Error message: 2 files failed verification

Chose to ignore this message

Step 3: Run Autopatcher.exe Received this error message 0x174:failed to load control 'richtextbox' from RICHTX32.OCX

Log reads: Attempting to initialize common controls.
Accessing filesystem...
AutoPatcher 5.6 loaded the filesystem.

Detected English (1033) Windows Vista Home Premium 32-bit

System Components:
Internet Explorer: 7.0.6000.16681
Windows Media Player: 11.0.6000.6344
.NET Framework: 2.0.50727.312|2.0SP0|3.0.04506.26|3.0SP0
Windows Installer: 4.0.6000.16386
DirectX: 4.09.00.0904
MSN/Live Messenger:

Office Components:
Microsoft Word: 11.0.5604.0
Microsoft Excel: 11.0.5612.0
Microsoft PowerPoint: 11.0.5529.0
Microsoft Outlook: 11.0.5510.0
Microsoft Access: 11.0.5614.0
Microsoft Project:
Microsoft Publisher: 11.0.5525.0
Microsoft OneNote:
Microsoft FrontPage:
Microsoft InfoPath: 11.0.5529.0
Microsoft Visio:
Microsoft SharePoint Designer:
Microsoft Groove:


Also there seems to be no Installation folder for Autopatcher in the windows directory


This is as far as can get.

Can anyone help please?

Please note I am not too techi minded so am I making some basic mistakes?

Edited by stevet, 21 June 2008 - 09:18 PM.

[DesertJerry]

stevet, on Jun 21 2008, 09:11 PM, said:

Hi any help would be gratefully received..

I am running windows Vista with MS Office 2003

Also there seems to be no Installation folder for Autopatcher in the windows directory

There will not be a creation of an Autopatcher folder in the Windows directory.

You opted to run APUP from an external drive, which I don't think is the right thing to do, and noticed everything was then downloaded to that same location. Running Autopatcher from there is the next correct thing to do. It then scans your system to see what you really have installed and then offers a list of updates/patches/fixes/etc. That's it. You then select what to install from what is presented.

What led you to believe an Autopatcher folder would be created under Windows?

[stevet]

DesertJerry, on Jun 22 2008, 03:49 AM, said:

There will not be a creation of an Autopatcher folder in the Windows directory.

You opted to run APUP from an external drive, which I don't think is the right thing to do, and noticed everything was then downloaded to that same location. Running Autopatcher from there is the next correct thing to do. It then scans your system to see what you really have installed and then offers a list of updates/patches/fixes/etc. That's it. You then select what to install from what is presented.

What led you to believe an Autopatcher folder would be created under Windows?

[stevet]

Thanks very much for your help.
Sorry for not replying sooner
Got called away.

I am still getting the same problem on my desktop.

Although I ran the autopatcher from a memory stick on my sons laptop and it worked no problem.
I am still getting the same error message when I try the same procedure on the desktop.

I run :- apup.exe and the program checks my system ok

Then I try to run:- Autopatcher.exe and I get The following error messages:-


What AutoPatcher was trying to do
It appears that the error occured while AutoPatcher was trying to get commandline arguments.

Where: mdlInitialization.Main()
Error Code: 0x174: Failed to load control 'RichTextBox' from RICHTX32.OCX. Your version of RICHTX32.OCX may be outdated. Make sure you are using the version of the control that was provided with your application.



Attempting to initialize common controls.
Accessing filesystem...
The log file is locked!!! AutoPatcher cannot write to it!!
AutoPatcher 5.6 loaded the filesystem.

Detected English (1033) Windows Vista Home Premium 32-bit

System Components:
Internet Explorer: 7.0.6000.16681
Windows Media Player: 11.0.6000.6344
.NET Framework: 2.0.50727.312|2.0SP0|3.0.04506.26|3.0SP0
Windows Installer: 4.0.6000.16386
DirectX: 4.09.00.0904
MSN/Live Messenger:

Office Components:
Microsoft Word: 11.0.5604.0
Microsoft Excel: 11.0.5612.0
Microsoft PowerPoint: 11.0.5529.0
Microsoft Outlook: 11.0.5510.0
Microsoft Access: 11.0.5614.0
Microsoft Project:
Microsoft Publisher: 11.0.5525.0
Microsoft OneNote:
Microsoft FrontPage:
Microsoft InfoPath: 11.0.5529.0
Microsoft Visio:
Microsoft SharePoint Designer:
Microsoft Groove:

anyone have any Ideas??

in the meantime I will keep looking for solutions

Thanks
Stevet

[Cristiano]

> anyone have any Ideas??
yes. like the log said to you, your RICHTX32.OCX is outdated. please, go to apup folder, bin. in that folder, you will see an file named RICHTX32.OCX copy it into C:\WINDOWS\system32 and please try again. you may need reboot your system.

[]s

[stevet]

Cristiano, on Jun 28 2008, 02:54 AM, said:

> anyone have any Ideas??
yes. like the log said to you, your RICHTX32.OCX is outdated. please, go to apup folder, bin. in that folder, you will see an file named RICHTX32.OCX copy it into C:\WINDOWS\system32 and please try again. you may need reboot your system.

[]s

[stevet]

Thanks Christiano
Your reply seems to have solved the problem.
It may be that the same solution was mentioned in an other post but you have explained it in a way that a rooky could understand LOL

Thanks again

SteveT