6 replies to this topic

[smcpoland]

Hi when I try to download updates for Windows Server 2003 SP2, bar the default this is the only one I check. I get a run time error '0'. If I do any other separetly they all work.

It is only S2003 SP2 that fails. The updated date is 10 July

regards
Sean

[CptA]

I'm getting the same Run Time '0' error.

CptA

[smcpoland]

Hello Support, wakey wakey,

sorry about that. But now two of us have the same problem can someone please have a look and fix it.

I am running Windows Vista 64, 4GB, fully patched, and when trying to get APUP to download Win 2003 x86 patches get a "Run-Time Error '0'"

It is obvious that something is not quite correct.

Note I am using this 23/08/2008 therefore the latest dates visible are:

Updater 23/03/2008
Engine 30/11/2007
Win2k3-x86 21/08/2008

The method I use to reproduce is easy - open APUP, on the selection window select Win2k3-x86 click NEXT and then the generic download window opens, the top progress bar is full (100%) everything else is blank and a tiny MSGBOX window opens up titled "UPDATER" ! Run-Time Error '0'. Click OK and the program closes...

NOTE - choosing ANY other item from the selection list works - it is only Win2k3-x86 that fails.

Thanks in advance
regards
Sean

[Cristiano]

please, take a look if into the patch that you are running apup any folder doesn't have non-english or non-commom characters, like ~^é][@#$, etc. if you are running apup from your desktop and your username has anysort of this characters, problem. apup will go straight to 100% and will return rt 0. if is this the case, you may fix it by running it from c:\apup. there's other issue that may be related to that too: the size of the path. if too long, apup may crash too. it aplies to the number of characters too

[]s

[smcpoland]

Dear Cristiano,

thanks for the advice, but no deal I'm afraid. My folder is "J:\Installation Software\AutoPatcher\apup". With all APUP files under this. Just for the fun I have moved all files to "J:\apup" with the same result.

Please note one thing: This ONLY happens with Win2k3SP2-x86. All other (including non-english WinXP) work. It is ONLY related to Win2k3SP2-x86.

Your assistance gratefully received in advance,
regards
Sean

Cristiano, on Aug 23 2008, 02:41 PM, said:

please, take a look if into the patch that you are running apup any folder doesn't have non-english or non-commom characters, like ~^é][@#$, etc. if you are running apup from your desktop and your username has anysort of this characters, problem. apup will go straight to 100% and will return rt 0. if is this the case, you may fix it by running it from c:\apup. there's other issue that may be related to that too: the size of the path. if too long, apup may crash too. it aplies to the number of characters too

[Cristiano]

i know that you probably already had checked that, but are you sure that are running autopatcher with admin rights?

[]s

[smcpoland]

Yes, I've turned UAC off completely - ever since I got Vista. Yes, I've also tryed it with AV turned off - same result...

If this was the case why would all other downloads work and only this one not?

regards
Sean

Cristiano, on Aug 24 2008, 10:14 PM, said:

i know that you probably already had checked that, but are you sure that are running autopatcher with admin rights?

[]s