8 replies to this topic

[startrek]

Autopatcher always offer to install two office 2003 updates:

Security update for Microsoft PowerPoint 2003 KB948988
Security update for Access Snapshot Viewer KB955439

When manualy execute this two updates, got a message:
This update has already been applied or is included in an update that has alreday been applied.

[Erik Ramey]

Thanks for letting me know. Go ahead and update with APUP and let me know if the changes does the trick.

[startrek]

Erik Ramey, on Aug 29 2008, 05:38 PM, said:

Thanks for letting me know. Go ahead and update with APUP and let me know if the changes does the trick.

No, nothing different.

[Erik Ramey]

Can you confirm if you have the following detections on your computer:

KB948988
Registry:
RegistryPath=HKLM\SOFTWARE\Classes\Installer\Patches\0BD6F2370924D9742AC2216B59805B22\SourceList
KeyName=PackageName
KeyValue=POWERPNT.msp

File Detections: (will only work if you have Office installed in the default location)
\Program Files\Microsoft Office\Office11\Powerpnt.exe
File Verion: 11.0.8227.0

KB955439
Registry:
RegistryPath=HKLM\SOFTWARE\Classes\Installer\Patches\368D596D67F82B045880179B4987151E\SourceList
KeyName=PackageName
KeyValue=SNAPVIEW.msp

File Detections:
\Program Files\Common Files\Microsoft Shared\Snapshot Viewer\Snapview.ocx
File Version: 11.0.8228.0

[startrek]

KB948988
Registry:
RegistryPath=HKLM\SOFTWARE\Classes\Installer\Patches\0BD6F2370924D9742AC2216B59805B22\SourceList
KeyName=PackageName
KeyValue=POWERPNT.msp

For me - PackageName 530067.POWERPNT.msp



File Detections: (will only work if you have Office installed in the default location)
\Program Files\Microsoft Office\Office11\Powerpnt.exe
File Verion: 11.0.8227.0

For me - correct



KB955439
Registry:
RegistryPath=HKLM\SOFTWARE\Classes\Installer\Patches\368D596D67F82B045880179B4987151E\SourceList
KeyName=PackageName
KeyValue=SNAPVIEW.msp

For me - PackageName 531453.SNAPVIEW.msp



File Detections:
\Program Files\Common Files\Microsoft Shared\Snapshot Viewer\Snapview.ocx
File Version: 11.0.8228.0

For me - No, I dont have this No Snapshot Viewer\Snapview.ocx in this folder

Edited by startrek, 29 August 2008 - 08:02 PM.

[Erik Ramey]

DesertJerry was telling me that he was seeing the same thing under HKLM\SOFTWARE\Classes\Installer\Patches\. All the MSP's were registering with a random number before the filename. I want to see if this is a random number or if there is some logic behind this. You should have a couple registry entry's within "Patches" Do all keynames that have "PackNames" begin with numbers?

[startrek]

Well, not all.

[Erik Ramey]

If you don't mind, do you have have any other registry keys in the "patches" location that has SNAPVIEW.msp as their Packagetype or is 368D596D67F82B045880179B4987151E the only location?

[DesertJerry]

Erik,

I got the e-mail you sent - her's what I have.

I checked, my Powerpnt.msp does not have a number before it in Package Name.

But I did not install Office in the default location either; mine is in \Program Files\Office so that puts powerpnt.exe in that location

I checked the second one, my snapview.msp does not have a number before it in package name.

I do have snapview.ocx in the location you indicated: \Program Files\Common Files\Microsoft Shared\Snapshot Viewer

I searched my registry; snapview.msp only in HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Patches\368D596D67F82B045880179B4987151E

I know all this doesn't really answer your questions but that's what I have.

Oh well.