17 replies to this topic

[hermes_os]

I get this :

Subscript out of range in prjUpdater.mdlDownloader.processDownloadQueue at line 100

and after that failed verification

Please any input is wellcome. Thx.

log follows ...

APUP Has Started

Operating System: English (1033) Windows XP Professional Service Pack 2
Current Locale: Croatian / Non-Unicode Default: Croatian
Starting APUP From: C:\Documents and Settings\gemini\Desktop\Autopatcher\apup
Date & Time: 23-lis-2008 14:06 UTC Offset: 1

***Downloading/Processing Releases.list***

List file HTTP location: http://www.autopatch...m/releases.list

***Releases.list Processed: Waiting for User Input***

The Following Releases have been Picked:
apup.script
apengine.script
autopatcher_xp_x86_enu.script
autopatcher_directx.script
autopatcher_dotnet.script
autopatcher_addons.script
autopatcher_off_addon_enu.script
autopatcher_off_03_enu.script

***Running Any Pre-Cleanup Routines***


***Starting Detection Routine Phase***

Missing file C:\Documents and Settings\gemini\Desktop\Autopatcher\apup\modules\Components\MicrosoftUpdate_x86.apm_files\muweb.cat
Missing file C:\Documents and Settings\gemini\Desktop\Autopatcher\apup\modules\Components\MicrosoftUpdate_x86.apm_files\muweb.dll
Missing file C:\Documents and Settings\gemini\Desktop\Autopatcher\apup\modules\Components\MicrosoftUpdate_x86.apm_files\muweb.inf
Item Microsoft Update is missing. Adding its download to the queue.
--Adding http://update.microsoft.com/microsoftupdat...1219600373796--

Detection error for file C:\Documents and Settings\gemini\Desktop\Autopatcher\apup\modules\AddOns\flashplayer_files\uninstall_flash_player.exe
MD5 Hashes do NOT match. Expecting 2A990F3BC0EC5C98E2D6ABAA643AA4FD, but found 61254972638c9cfef941b84dc5d9c0bc!!!
Item Uninstall Flash Player.exe failed detection. Adding its download to the queue.
--Adding http://download.macromedia.com/pub/flashpl...sh_player.exe--

Detection error for file C:\Documents and Settings\gemini\Desktop\Autopatcher\apup\modules\AddOns\flashplayer_files\install_flash_player_active_x.exe
MD5 Hashes do NOT match. Expecting e5d432398b0483e010a4a5cc31cc91e6, but found d41d8cd98f00b204e9800998ecf8427e!!!
Item install_flash_player_active_x.exe failed detection. Adding its download to the queue.
--Adding http://fpdownload.macromedia.com/get/flash..._active_x.exe--

Detection error for file C:\Documents and Settings\gemini\Desktop\Autopatcher\apup\modules\AddOns\flashplayer_files\install_flash_player.exe
MD5 Hashes do NOT match. Expecting ff1e48435164f3709e9492ce71ff3925, but found 74d4bdb2f42773dfd7080f66bb3b8c5d!!!
Item install_flash_player.exe failed detection. Adding its download to the queue.
--Adding http://fpdownload.macromedia.com/get/flash...sh_player.exe--

***Downloading Releases***

Files to be Downloaded: 4
install_flash_player_active_x.exe: 404 - File not found
install_flash_player_active_x.exe: 404 - File not found

Download Error: C:\Documents and Settings\gemini\Desktop\Autopatcher\apup\modules\Components\MicrosoftUpdate_x86.apm_files\MUWEB_SITE.CAB
File size does NOT match. Expecting 103918, but found 11030!!!

Download Error: C:\Documents and Settings\gemini\Desktop\Autopatcher\apup\modules\AddOns\flashplayer_files\uninstall_flash_player.exe
File size does NOT match. Expecting 185008, but found 208144!!!

Download Error: C:\Documents and Settings\gemini\Desktop\Autopatcher\apup\modules\AddOns\flashplayer_files\install_flash_player_active_x.exe
File size does NOT match. Expecting 1526576, but found 0!!!

Download Error: C:\Documents and Settings\gemini\Desktop\Autopatcher\apup\modules\AddOns\flashplayer_files\install_flash_player.exe
File size does NOT match. Expecting 1495112, but found 1851544!!!


Download Error: C:\Documents and Settings\gemini\Desktop\Autopatcher\apup\modules\AddOns\flashplayer_files\uninstall_flash_player.exe
File size does NOT match. Expecting 185008, but found 208144!!!

Download Error: C:\Documents and Settings\gemini\Desktop\Autopatcher\apup\modules\AddOns\flashplayer_files\install_flash_player_active_x.exe
File size does NOT match. Expecting 1526576, but found 0!!!

Download Error: C:\Documents and Settings\gemini\Desktop\Autopatcher\apup\modules\AddOns\flashplayer_files\install_flash_player.exe
File size does NOT match. Expecting 1495112, but found 1851544!!!

***Processing Cleanup Routines***

Extracting C:\Documents and Settings\gemini\Desktop\Autopatcher\apup\modules\Components\MicrosoftUpdate_x86.apm_files\MUWEB_SITE.CAB into C:\Documents and Settings\gemini\Desktop\Autopatcher\apup\modules\Components\
Deleting file C:\Documents and Settings\gemini\Desktop\Autopatcher\apup\modules\Components\MicrosoftUpdate_x86.apm_files\MUWEB_SITE.CAB
***Processing Cleanup Routines***

Unable to unzip file C:\Documents and Settings\gemini\Desktop\Autopatcher\apup\modules\Components\MicrosoftUpdate_x86.apm_files\MUWEB_SITE.CAB: File is Missing!!!

[Cristiano]

flash player has been updated by adobe and the script autopatcher_addons.script is still outdated

don't worry, James is already aware of this issue and he will fix it soon.

by the way: Windows XP Professional Service Pack 2. in order to be fully patched, your system must be running sp3, since we don't hold updates for sp2 anymore

[]s

[hermes_os]

Cristiano, on Oct 23 2008, 01:57 PM, said:

flash player has been updated by adobe and the script autopatcher_addons.script is still outdated

don't worry, James is already aware of this issue and he will fix it soon.

by the way: Windows XP Professional Service Pack 2. in order to be fully patched, your system must be running sp3, since we don't hold updates for sp2 anymore

[]s

Thank you ...

[James]

Hi stealth420,

The errors previously posted by hermes_os have all been fixed.

Could you please run apup.exe again, in the same folder, with the /log option and post the log-file here.

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[Standard]

I have the very same problem, have done since the release in september :/
was wondering when someone was going to mention it again as I thought it had been resolved
how do I run the log so I can post it here aswell and maybe we can get this sorted
Thanks for all your hard work team, cheers.

[James]

The easiest way of making a log-file is to run apup.exe from the Command Prompt (as in C:\apup>apup /log).

--

[Standard]

ok log as follows

Quote

APUP Has Started

Operating System: English (1033) Windows XP Professional Service Pack 3
Current Locale: English - United Kingdom / Non-Unicode Default: English - United States
Starting APUP From: C:\
Date & Time: 01-Nov-2008 20:44 UTC Offset: 0

***Downloading/Processing Releases.list***

List file HTTP location: http://www.autopatch...m/releases.list
releases.list:
releases.list: ctlwinsckdownloader component failure

Beats me, I have no idea atall ...

I also still get the pop up saying ~
Subscript out of range in prjUpdater.mdlDownloader.processDownloadQueue at line 100

Edited by Standard, 01 November 2008 - 08:47 PM.

[Cristiano]

> Subscript out of range in prjUpdater.mdlDownloader.processDownloadQueue at line 100
please, check your firewall to be sure that apup isn't being locked

[]s

[Gadgetman496]

Cristiano, on Nov 2 2008, 01:47 AM, said:

> Subscript out of range in prjUpdater.mdlDownloader.processDownloadQueue at line 100
please, check your firewall to be sure that apup isn't being locked

[]s

I was getting the same Subscript out of range error too.

I went into my Firewall settings and manually allowed apup.exe & the update finished without error when I ran it again.

But I'm dead in the water because Autopatcher will not run.

It gives me the "Yikes" Msg. box straight away



Here's the LOG:

Attempting to initialize common controls.
Accessing filesystem...
AutoPatcher 5.6 loaded the filesystem.

Detected English (1033) Windows XP Professional Service Pack 3

System Components:
Internet Explorer: 7.0.6000.16735
Windows Media Player: 11.0.5721.5230
.NET Framework: 2.0.50727.1433|2.0SP1
Windows Installer: 3.1.4001.5512
DirectX: 4.09.00.0904
MSN/Live Messenger:

Office Components:
Microsoft Word: 11.0.8227.0
Microsoft Excel: 11.0.8231.0
Microsoft PowerPoint: 11.0.8227.0
Microsoft Outlook:
Microsoft Access: 11.0.8166.0
Microsoft Project:
Microsoft Publisher: 11.0.8212.0
Microsoft OneNote:
Microsoft FrontPage:
Microsoft InfoPath:
Microsoft Visio:
Microsoft SharePoint Designer:
Microsoft Groove:

[James]

Gadgetman496,

This is usually caused by having an old version of RICHTX32.OCX which has been installed by another program.

(1) Rename the copy of RICHTX32.OXX in your Windows system32 folder to RICHTX32.OLD.

(2) Copy RICHTX32.OCX from the Autopatcher bin folder to the Windows system32 folder.

(3) Try to run AutoPatcher again


--

[Gadgetman496]

James, on Nov 6 2008, 08:56 AM, said:

Gadgetman496,

This is usually caused by having an old version of RICHTX32.OCX which has been installed by another program.

(1) Rename the copy of RICHTX32.OXX in your Windows system32 folder to RICHTX32.OLD.

(2) Copy RICHTX32.OCX from the Autopatcher bin folder to the Windows system32 folder.

(3) Try to run AutoPatcher again


--

Thank you very much James.

Your recommendation has rectified the problem & Autopatcher runs fine now.

The original "Yikes" Msg. was telling me that the issue was with RICHTX32.OCX but I wasn't sure because I had just installed a new HDD & a clean install of Windows XP Pro SP3 with all the latest updates, so I just took it for granted that the RICHTX32.OCX file would also be up to date.

I was incorrect, my file was version 5.0.37.14 but the Autopatcher one is version 6.1.97.82

Thanks again for the prompt response

[Standard]

Ahh I dont seem to have this file in the latest download ~ RICHTX32.OCX
I checked in the bin and its not there, what I did do though is use one from else where
and it actually showed me all the releases for once (more than i've seen before as never got that far)
but then it gave me the usual subscript error as soon as I went to go download the releases (patches etc)
Do you know if I can get an updated version of this file from somewhere else? I tried microsofts own site
just keeps comming up with loads of other stuff, I even typed in 'download RICHTX32.OCX' .......
Im not sure why its not included in the latest release I downloaded (if its meant to be there?)
I still have no Idea lol .. any help I truly appreciate thanks!

[Gadgetman496]

Standard, on Nov 7 2008, 04:25 AM, said:

Ahh I dont seem to have this file in the latest download ~ RICHTX32.OCX
I checked in the bin and its not there, what I did do though is use one from else where
and it actually showed me all the releases for once (more than i've seen before as never got that far)
but then it gave me the usual subscript error as soon as I went to go download the releases (patches etc)
Do you know if I can get an updated version of this file from somewhere else? I tried microsofts own site
just keeps comming up with loads of other stuff, I even typed in 'download RICHTX32.OCX' .......
Im not sure why its not included in the latest release I downloaded (if its meant to be there?)
I still have no Idea lol .. any help I truly appreciate thanks!

Are you sure that you have allowed the apup.exe file full permissions in your firewall?

Have you actually iserted it as an application in the firewall?

[James]

Standard,

RICHTX32.OCX has nothing to do with your problem -- you seem to be mixing up apup.exe and autopatcher.exe.

As Cristiano and Gadgetman496 have both posted, apup.exe is being blocked from running. Until apup.exe can run properly, nothing else will work.

What firewall, Anti-virus and Anti-spyware applications are you running?

--

[Standard]

Outpost Firewall Pro 2009 latest version and rule settings are on Rule wizard...
DNS request allowed .. All connection requests allowed for apup ..
antivirus is AVG free ...... are their any issues then I should be aware of ? thanks ....

[James]

Standard,

Your problems are most likely caused by the Agnitum Outpost firewall.

It is not sufficient to just allow APUP under the Rules Wizard; you have to turn off Content Filtering as well.

Also, please see THIS TOPIC (posts #4, #8 and #10) where you will find other Outpost firewall users with the same problem (and also the solution).

--

[Standard]

Thanks to all who offered help Cheers James, I followed that all the way through
got right to the end knew what had to be done and everything is working fine now
no errors no pop ups just working like it should, Thanks !